How to Use Klaviyo: A Complete Guide for Ecommerce Operators
by Georgi Todoroz | Sep 23, 2026
How to Use Klaviyo: A Complete Guide for Ecommerce Operators TL;DR: Klaviyo is a customer data platform with messaging attached....
How to Create an Email Campaign in Klaviyo
by Georgi Todoroz | Sep 23, 2026
How to Create an Email Campaign in Klaviyo TL;DR: How to create an email campaign in Klaviyo Build it: Campaigns > Create campaign...
How to Use SMS Segmentation in Klaviyo
by Georgi Todoroz | Sep 23, 2026
How to Use SMS Segmentation in Klaviyo TL;DR: SMS segmentation is a cost decision. Every recipient carries a per-message charge, so...
The DTC Guide to Klaviyo CDP
by Georgi Todoroz | Jul 28, 2026
Every paid Klaviyo account already includes unified profiles, identity resolution, predictive analytics, lifetime storage and 350+...
Klaviyo Email Deliverability: A Diagnostic Checklist for £1M+ Stores
by Georgi Todoroz | Jul 28, 2026
Deliverability problems get diagnosed backwards. Opens drop, someone panics about subject lines, and three weeks later the real issue, a...
The Ultimate LTV Guide for DTC brands
by Georgi Todoroz | Jul 28, 2026
Everybody quotes LTV. Almost nobody calculates it correctly, and fewer still act on it. Most of what gets called an LTV number is a vanity...
How to Set Up a Klaviyo Post-Purchase Flow (That Drives the Second Order)
by Georgi Todoroz | Jul 28, 2026
Most post-purchase flows are just paperwork. Order confirmation, a couple of shipping updates, a review request tacked on the end. That is...
How to set up a Klaviyo browse abandonment flow (without cannibalising your abandoned cart)
by Georgi Todoroz | Jul 28, 2026
Browse abandonment is the flow brands add third, after cart and checkout, and it is the one most likely to be built wrong. Done properly,...
How to Build a Klaviyo Replenishment Flow
by Georgi Todoroz | Jul 28, 2026
A replenishment flow reminds a customer to reorder a product they are about to run out of. For brands selling consumables, it is one of...
Generating More Revenue with Klaviyo
by Jamie | May 9, 2022
Each month at Underground Ecom we select a number of unaffiliated Ecom brands to speak to about the challenges and successes they see with...
Ecom Brands Adopting Klaviyo in 2022
by Jamie | Apr 12, 2022
Over the last few years ecommerce has been booming, with many retails stores embracing ecom in a more significant way which can largely be...
The Biggest Email Marketing Challenges That Real Ecom Brand Owners Face In 2022
by Jamie | Mar 1, 2022
Email marketing is often a challenging practice for eCommerce brands to get completely right. There is a fine line between sending too...
25 Easy Ways to Improve Your Email Open Rate
by Jamie | Feb 11, 2022
The number of people who open your emails is steadily decreasing. Then you'll need a plan to quickly boost your numbers. Fortunately,...
How to Prevent Cart Abandonment in Small Businesses
by Jamie | Feb 10, 2022
If you've just started an online store, the number of abandoned shopping carts (i.e., unfulfilled orders) might be demoralizing....
11 Tough Questions Every Brand Needs To Ask An Email Marketing Agency
by Jamie | Feb 7, 2022
1. DO YOU CONDUCT A BRAND REVIEW? To be profitable - and simultaneously sustain and build the reputation and relationship with your list,...
The 5 Things Every Ecom Brand Needs To Know About Email Marketing In Q4
by Jamie | Oct 14, 2021
If you want to maximize your sales in this period, you’ve got to have your email marketing dialled in. When done correctly, it’ll be...
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