The Ultimate LTV Guide for DTC brands

Everybody quotes LTV. Almost nobody calculates it correctly, and fewer still act on it. Most of what gets called an LTV number is a vanity figure: all-time revenue, every cohort blended together, no margin applied, no time window attached. It looks great on a slide...

How to Build a Klaviyo Replenishment Flow

A replenishment flow reminds a customer to reorder a product they are about to run out of. For brands selling consumables, it is one of the highest-leverage automations you can build, because the customer already likes the product and the only job is timing. That...