Сarving up the competition.
PLATFORM
Klaviyo
SERVICES
Email Strategy, Email Design, Flows Creation, Campaigns Creation
CLIENT INDUSTRY
Subscription Food Box
SeoulBox is a DTC brand that focuses on subscription boxes of unique Korean snacks and k-pop merch. The centrepiece of the company’s marketing efforts was and remains email marketing. That’s where Underground Ecom came in. We utilized strategic retargeting and retention marketing efforts to increase ROI via lowered customer acquisition costs. This method also increased CLTV while meshing well with their subscription business model.
OUTCOMES AND RESULTS
The numbers tell an impressive story of revenue growth from email marketing as a result of working with Underground Ecom. In half a year, we see a nearly 3x increase in email revenue growth. We also find a 2x growth in revenue per email recipient. These wins were generated by using a smart pop-up strategy to drive list growth, as well as utilising rigorous testing and personalization experimentation to improve flagging open and click-through rates. Of course, all of these methods rest upon the solid foundation of an amazing working relationship with our partners at SeoulBox.
Email Revenue Growth
287%
Percentage of Total Revenue From Email
41%
Revenue/Email Recipient Growth
200%
Summary
Seoulbox started as a shared longing for home. It is now a 7-figure business with a global team and customer base. In 6 months, we have managed to triple Soulbox’s email marketing revenue. Note that $/recipient doubled. Most of the revenue came from campaigns which shows that the existing subscriber list is highly engaged with the brand and is a solid community that will continue to drive repeat business.
